Virtual Training to Advance Revenue Administration – Strategic Management

About this course

This course provides fundamental knowledge on the concepts related to strategic management of a tax administration. In addition, the course highlights the different plans tax administrations create in relation to their strategy and its implementation, before it moves on to explain the content, timeline, resources, and tasks needed to develop a plan along with the different planning phases. The module also elaborates on the common challenges and risks leaders of tax administrations face, the common mistakes made, and the international good practice to follow in the strategic management of a tax administration.This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).

Target audience

Executives and senior managers in tax administrations, and ministries dealing with strategic planning and management of a tax administration.

Learning objectives

By the end of this course, participants should be able to:

• Define the concept of strategic management and its benefits for tax administrations.
• Explain the concept of strategic alignment in relation to the different plans tax administrations produce.
• Describe the content of a strategic plan for a tax administration.
• Define the timeline, resources, and tasks needed to develop a plan.
• Identify critical success factors in strategic management.
• Better understand the role of executives and senior managers in undertaking strategic management.
• Identify the organization, people, activities, and processes needed to perform the strategic management function successfully within a tax administration.