Crisis Management for Public Officials: Basic Skills

About this course

The purpose of the e-learning course is to develop the competences required to overcome the challenges of managing various types of crises; enhance the understanding of the consequences of crises; as well as create a platform for public sector officials to learn from crisis management responses, in order to effectively prepare for future crises…

Target audience

The course is open to any interested parties, but especially benefits:

• Students in public administration, international relations, international governance, healthcare administration
• Professionals in healthcare-related activities
• Professionals engaged in local, national, or international governance

Learning objectives

At the end of the course, participants will be able to:

• Recognize some of the current challenges faced by public officials due to COVID-19
• Identify contextual challenges due to a crisis and ensure business as usual policies in the public sector
• Discuss different processes involved in crisis management, including soft skills related to communication strategies and leadership
• Respond to governance challenges in post-crisis situations to ensure resilience for future crises