Course detailsVisit course page
- 4 weeks
- 6-8 hours
- 600 USD
- Start date
- 4 November 2019
- End date
- 1 December 2019
This course aims to reinforce knowledge on the processes of communication, to enhance cultural awareness and understand the differences in communication among various cultures, as well as explore tools and techniques to effectively manage constructive conversations in an intercultural environment.
About this course
Nowadays, as a result of the globalisation process, individuals and organizations constantly need to be engaged in developing their cross-cultural competences in order to operate effectively in a multilateral setting and avoid barriers, misunderstandings and prejudices in negotiation and mediation processes. Moreover, the understanding of cultural differences enhances the interactions within international relations and consequently leads to more constructive outcomes.
The general objective of this e-learning course is to reinforce the knowledge on the processes of communication, to enhance cultural awareness and understand the differences in communication among various cultures. Additionally, it will explore tools and techniques to effectively manage constructive conversations in an intercultural environment.Download syllabus
The course targets mid to senior-level government officers in ministries preparing for and/or taking part in conferences in relation to climate change as well as staff of intergovernmental / nongovernmental organizations. It also targets entry-level and mid-career diplomats working in a multilateral setting. Private sector specialists and students whose work or studies are related to this subject are also encouraged to apply.
- Describe and identify the different types of cosmopolitan communication;
- Apply tools and techniques for effective cosmopolitan communication;
- Identify, explain and react to cultural communication patterns and features;
- Identify and overcome communications barriers and thus be able to act confidently in an intercultural setting.