An Introduction to Developing National Emergency Telecommunication Plans

The course is aimed at providing information on how to develop National Emergency Telecommunications Plans through a multi-stakeholder approach including all phases of disaster management.


SDG9: Industry, innovation, and infrastructure
SDG17: Partnerships for the goals
SDG 17: Technology
National disaster risk reduction strategies and plans
disaster resilience
disaster risk
disaster risk reduction

The purpose of this course is to provide the tools to develop National Emergency Telecommunication Plans (NETPs), tailored to the specific needs of every country and following the multi-hazard, multi-technology, multi-phase and multistakeholder principles. The course provides a step-by-step process to develop an NETP and specific recommendations on a broad set of topics, beginning with the description of the phases of disaster management and how telecommunication/ICT will be supported/enabled in each of these phases; coordination with the national disaster risk management plan; overall risk for telecommunication/ICT infrastructure and contingency planning; administrative structure and governance; legislations and regulations on telecommunication/ICT; international treaties and cooperation agreements; training and capacity building; among others. At the end of this e-learning course participants should be able to develop an NETP for their country and provide recommendations on next steps to implement the Plan.

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Target Audience

The target audience of the course are national authorities responsible for the development and implementation of the NETP, although it can be a useful resource for any person or organization generally involved in disaster risk management or in the administration of telecommunication and ICTs during emergencies.

Learning Objectives

At the end of this course, you will have the basic knowledge to develop an NETP tailored to the needs of your country, coordination challenges, and planned resiliency requirements, with an understanding of the overall risks for telecommunication/ICT infrastructure and contingency planning.