Advanced Leadership Skills in the Public Sector

Getting the most from people and organisations requires strong leadership skills. As products and services become more complex and the role of knowledge workers becomes more critical in the success of an organisation, it is essential to know how to lead and how to motivate.

Great leaders are known for their strong vision, the care they offer for their team, sheer passion for their cause and the tremendous support they provide to help people grow and become better at what they do.

This course covers a variety of topics on leadership and communication skills. It is ideal for those who have had some experience in managing or supervising people and want to improve their skills further.

Since delegates already have some experience in management, this course is designed to address various practical issues that leaders encounter every day and provides strategies for handling them. It is packed with exercises, examples and case studies so delegates are constantly pushed to think and re-examine their own attitudes when dealing with people. They learn numerous techniques that will help them improve their interactions and to build trust. A great part of a leader’s role is motivating his team and the people around him. This is strongly reflected in various techniques used throughout the course as delegates come across this concept over and over again.

The course provides examples of decision-making, delegation skills, managing people and resources, managing brainstorming sessions, and so on. In addition, delegates get to practice giving short talks to their team or clients in order to improve their public speaking skills.

Download Syllabus

Target Audience

The course is designed for current and emerging public-sector leaders, civil servants and managers from both developed and developing countries.

Learning Objectives

At the end of this course, you will be able to:

Determine ways to build resilience within yourself and your teams to foster an emotionally intelligent organization
Devise a plan that enables you to improve your organization's culture
Develop a strategy for creating and managing change in your organization
Use targeted strategic thinking practices to communicate more effectively
Select appropriate leadership language to enhance your interpersonal communication